Customer Support

 


Contact for all applicative questions

Sustained customer support after the sale of a laser system has a very high priority at SCHWIND. Therefore the company invests in a special department that provides continuous, individual and prompt support for refractive surgeons and their applicative concerns. The international application consultants are not only experts on all SCHWIND technologies; they are also very familar with the scientic world of refractive and therapeutic corneal surgery. User services offered by the Customer Support Department include:

  • Comprehensive product training on-location. Duration: typically three to five days - depending on the individual requirements of a clinic. Assistants also receive full instruction on the diagnostic devices.
  • Product training in the SCHWIND Demo Centre in Kleinostheim, Germany.
  • Applicative support and consultation via telephone hotline and email.
  • Support and consultation during international congresses.

The Customer Support Department also offers applicative training for SCHWIND distribution partners. Furthermore, our partners can arrange brief instructions for their customers there.

CONTACT

SCHWIND eye-tech-solutions GmbH
CUSTOMER SUPPORT
hotline: +49 (0)6027 508-333
Via webinar upon request
Write us an e-mail