SCHWIND Customer Care

Services to back up our technologies

Efficient and attentive customer care is a high priority at SCHWIND. As one of the technology leaders, we feel a responsibility to provide first-class service and support. Our services include knowledge transfer, applications assistance and technical support. The SCHWIND Portal also offers helpful content, important contacts and options for interacting with the SCHWIND family. The online doctor search leads patients to SCHWIND users. Our online distributor search helps users and interested parties find their SCHWIND distributor quickly.

Benefits at a glance:

Training to get the best out of SCHWIND products

Quick and direct application support

Comprehensive technical support for maximum availability

Service reachable 365 days a year

SCHWIND Portal with many offerings for users and distributors

Knowledge transfer

SCHWIND offers an extensive portfolio of modular training courses. There, you can learn how to get maximum benefit out of the many advantages of our products. If desired, we can do individual training sessions adapted to your needs. Webinars are a further learning option.

Application support

Our Support Department assists users continuously, individually, and quickly with all application-related issues. Customer support services include:

  • Thorough product training, on site or in the SCHWIND Showroom
  • Application support and advice by phone, email and webinar
  • Applications training for SCHWIND’s international sales partners
  • Assistance for congresses and SCHWIND User Meetings
  • Assistance in preparing scientific publications
Two Man during a diagnosis of a female patient

Customer Support
+49 6027 508350

Technical service

You can depend on our fast service. Our technical service can be contacted by hotline 365 days a year, from 8:00 to 21:00 CET.

Our service technicians are also responsible for technical project planning, installation, upgrades, maintenance, and parts supply. They help you as well as our worldwide distributors to find individual solutions. Technical support also includes online evaluation of PMMA tests, online treatment codes, and remote maintenance.

Zwei Männer mit Headsets sitzen vor Computerbildschirmen

Service Support
+49 6027 508333